Burlington Economic Development is committed to supporting our businesses during COVID-19. Learn More

Services & Resources to Manage Your Business During COVID-19

We know that COVID-19 has presented a number of unprecedented economic and operational challenges to our city’s business owners. We have compiled a list of services and resources designed to support and inform our business community during this time.

Burlington Economic Recovery Network (BERN)

In response to COVID-19’s financial impact on our city’s businesses, the Burlington Economic Recovery Network has been formed. Led by Team Burlington, the network’s mission is to develop a recovery strategy for our business community.

Burlington Safe Restart Program

Team Burlington, in partnership with the City of Burlington, is pleased to announce the creation of a small business relief grant program. The Burlington Safe Restart Program is designed to help the city’s for-profit businesses open safely while following key public health guidelines.

The maximum grant amount available is $2,500.

In order to qualify, your business must be independently owned and customer-facing, one that has experienced closure or employee layoffs, or significant revenue decline due to COVID-19. You must use the grant amount towards the purchase of Personal Protective Equipment (PPE) or for the renovation of your business’s spaces (in order to meet reopening guidelines).

The grant does allow for PPE and renovation expenses that you have already incurred, as long as your purchases were not made before March 15, 2020.

Applications for Round 2 of the Burlington Safe Restart COVID-19 Relief Grant closed on November 9th and are currently being reviewed.

Digital Service Squad (DSS)

The Digital Service Squad is part of the Ontario Business Improvement Area Association’s (OBIAA) newly introduced Digital Main Street program.  The Squad is composed of trained specialists who will introduce you to the digital tools and technologies businesses need today to stay competitive and grow.  These resources are particularly important with the advent of physical distancing and mask laws.

The Squad will first conduct a complimentary audit of your digital presence, then help you develop a Digital Transformation Plan.  A $2500 grant is available to help you purchase equipment and services necessary to implement your plan.

DSS services can include:

  • Training you or your staff on a basic website build.
  • Improving your existing online presence (through a Google My Business account, Social Media channels, 360º photos and more).
  • Introducing you to Search Engine Optimization (SEO) and Search Engine Marketing (SEM) techniques.
  • Setup of E-commerce, Point of Sale (POS) and Customer Database programs.

Additional grant amounts may also be available.

Team Burlington Business Support Forum Series

Team Burlington has developed a YouTube channel to provide you with the opportunity to hear from subject matter experts and decision-makers on COVID-19 and other subjects.

Aerial sunset photo of the Burlington Waterfront boardwalk

A Business Guide To Masks in the Workplace

By-Law 62-2020, currently in effect until January 31, 2021, requires the use of face masks or face coverings (with some exceptions) in all indoor spaces here in Burlington. In order to make it easier for you to understand the law and how you can ensure cooperation from the people who visit your business establishment, we have developed a COVID-19 Mask Guide.

Sector Specific COVID-19 Guidelines

Here are COVID-19 industry specific guidelines, as provided by the Government of Ontario.

Provincial Workplace Safety Plan

Here is a workplace guide designed to help you develop a safety plan so you can better protect your workers, customers and clients from COVID-19.

The Post Promise Program

The Post Promise Corporation is a not-for-profit organization that provides a training platform designed to improve health and safety in the workplace. As a participating business, you will receive a Post Promise logo, a nationally recognized symbol of your commitment to preventing the spread of COVID-19.

Other Resources

Here is a list of city, provincial and federal government and public health organization sites with additional information on COVID-19:

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